Public offer for the provision of services

Public offer (Article 437 of the Civil Code of the Russian Federation) by individual entrepreneur M. M. Murzak on concluding an agreement for the provision of services for the Layero service: paid plans and paid resources.

1. Terms

1.1. The terms are used with the meanings defined in User Agreementunless otherwise stated in the Offer.

1.2. Performer - individual entrepreneur Mikhail Mikhailovich Murzak (details in section 14).

1.3. Customer - User who accepted the Offer. Consumer - A customer who is an individual and orders services for personal needs not related to business activities.

1.4. Paid plan - Organization service option with a non-zero cost, published on the page "Plans" (as of revision date - Pro). Paid resource - a service paid separately from the plan (as of the date of revision - a dedicated database and paid options for it, for example backup copies).

1.5. Billing period - calendar month or year for which payment is made.

2. Subject of the agreement

2.1. The Contractor provides the Customer with access to the functions of the Service to the extent of the selected Paid plan and ordered Paid resources, and the Customer pays for them according to the rules of the Offer.

2.2. The composition of the Paid Plan is determined by the description on the “Plans” page at the time of acceptance. Conditions of Paid Resources are in the appendices to the Offer (section 13).

3. Acceptance of offer

3.1. Acceptance of the Offer is by clicking in the control panel the button for registering a Paid plan (“Try for free”, “Order for...”) or ordering a Paid resource (“Order for...”), next to which there is a link to the Offer and the terms of automatic payments, and subsequent linking of the payment method or payment on the payment service page.

3.2. From the moment of acceptance, the contract for the provision of services for a fee is considered to be concluded on the terms of the version of the Offer valid at that moment. The Contractor stores information about acceptance: edition of the Offer, date and time, IP address and browser information.

4. Cost and payment

4.1. The cost is indicated on the “Plans” page and in the checkout window in Russian rubles. VAT is not assessed due to the Contractor's use of a simplified taxation system.

4.2. The cost of the Pro plan is 990 RUB per month if paid monthly or 9,480 RUB if paid annually. The number of team members in the Organization and the cost of additional seats, if applicable, are indicated on the Pricing page.

4.3. Payment - preliminary, through the payment service YooKassa (LLC NPO YooMoney) by bank card or other method that the control panel offers when paying (as of the date of revision - SBP, T-Pay, SberPay, YooMoney, Alfa Pay). The method saved in YooKassa for automatic payments, hereinafter - linked payment method. The payment obligation is fulfilled at the moment the money is received into the Contractor's account.

4.4. The Contractor has the right to provide discounts using promotional codes. The promotional code is valid for the number of billing periods specified in it, only for monthly payments; Promo codes cannot be combined. After the promotional code expires, the cost returns to the plan.

4.5. Full details of the card and other payment methods are not transferred to the Contractor and are not stored by them - they are processed by YooKassa.

5. Automatic payments

5.1. By clicking the checkout button (clause 3.1), the Customer agrees to automatically charge the cost of the Paid Plan or Paid Resource from the linked payment method at the beginning of each next billing period. The amount, frequency and date of the first debit are indicated next to the button. Consent is given for the entire term of the agreement and is valid until refusal under clause 5.2.

5.2. The customer has the right to refuse automatic payments at any time in the “Payment” section of the control panel: turn off auto-renewal, cancel the subscription or unlink the payment method. After refusal, the Contractor does not use the linked payment method for debits.

5.3. The amount and date of the next automatic debit are always indicated in the “Payment” section of the control panel. Before the first charge after the free period, the Contractor additionally sends a letter (clause 7.2).

6. Subscription period and renewal

6.1. The billing period of the plan is 1 calendar month or 1 year, depending on the chosen payment option.

6.2. When automatic payments are enabled, the subscription is extended for the next billing period by debiting from the linked payment method on the date corresponding to the date of the first payment.

6.3. If automatic payments are turned off or there is no linked payment method, the subscription is valid until the end of the paid period; You can extend it by paying again in the control panel.

7. Free period

7.1. When you sign up for the Pro plan for the first time, you are provided with a free period of 14 calendar days. It starts after linking the payment method. When linking a card or SBP, money is not debited or blocked; When you link T-Pay, SberPay, YooMoney or Alfa Pay, 1 ₽ is blocked, and the blocking is immediately removed - there is no charge. The bank may request confirmation (3-D Secure or in the bank app) - this is a verification, not a payment.

7.2. At the end of the free period, the cost of the selected plan is debited from the linked payment method (clause 4.2) and the first billing period begins. About a week before the end of the free period, the Contractor sends a letter with the amount and date of debit.

7.3. You can cancel at any time before the end of the free period: cancel your subscription (“Payment” → “Cancel subscription”), turn off auto-renewal, or unlink your payment method. Then there will be no charge, and Pro features will remain available until the end of the free period.

7.4. The free period is provided once and is not provided to Customers who previously paid for a Paid plan or used it as part of the beta program. For verification, the Contractor uses the mail address and information about the payment method (card type, last digits, expiration date).

7.5. The free period can be extended with a promotional code, but no more than two times.

8. Cancellation of services and refunds

8.1. The Customer has the right to refuse the Paid Plan or Paid Resource at any time. Canceling auto-renewal leaves the services available until the end of the paid period and does not entail a refund.

8.2. If the Customer wants to terminate services early and return the money, he sends an application to support@layero.ru from the Account address. The Contractor returns payment for the unused part of the billing period, in proportion to the number of unused days, minus the expenses actually incurred by the Contractor, if any and confirmed. Services under the plan are terminated on the day of return, the Organization switches to a free plan.

8.3. If the Service is unavailable due to the Contractor's fault for more than 72 hours in a row, the Customer has the right to demand a proportionate reduction in the cost for the period of unavailability.

8.4. Refunds are made using the same method used for payment, within 10 calendar days from the date of receipt of the application. The refund receipt is sent to the Customer's email address.

8.5. Refunds when deleting a Paid resource are carried out automatically, according to the rules of the annex to the Offer for this resource.

9. If payment fails

9.1. If the automatic extension of the plan failed (the bank rejected the payment, the card has expired, etc.), access to the plan functions is maintained during the grace period: 7 calendar days for monthly payment and 30 calendar days for annual payment.

9.2. During the grace period, the Contractor repeats the charge attempts and informs the Customer about the problem by mail and in the control panel.

9.3. If payment is not received before the end of the grace period, the Organization switches to a free plan: connected domains are no longer serviced, projects over the limit are suspended. The data is not deleted and is restored when you return to the paid plan.

9.4. The consequences of non-payment for Paid Resources are determined by the annexes to the Offer.

10. Receipts and service completion documents

10.1. For each payment and return, YooKassa generates a receipt in accordance with Federal Law No. 54-FZ and sends it to the Customer’s email address. You cannot make a payment without an email address.

10.2. Payment history is available in the "Payment" section of the control panel.

10.3. For legal entities and individual entrepreneurs, an invoice and a certificate of services provided are sent upon request with details sent to support@layero.ru.

11. Liability

11.1. The parties are responsible in accordance with the legislation of the Russian Federation and the User Agreement.

11.2. The total liability of the Contractor to the Customer, who is not a Consumer, is limited to the amount paid by him for the three months preceding the event that served as the basis for the claim.

11.3. The Contractor's responsibility to the Consumer is determined by legislation on the protection of consumer rights; the terms of the Offer that limit the rights of the Consumer in comparison with the law do not apply to him.

11.4. The Contractor is not responsible for failure to provide services due to the actions of the Customer, violation of the User Agreement or force majeure circumstances.

12. Change of conditions

12.1. The Contractor has the right to change the Offer by publishing a new version with an effective date. Previous editions are available in the archive.

12.2. The Contractor reports changes in the cost, scope of services or terms in the control panel at least 30 calendar days before they come into force. Changes do not apply to billing periods that have already been paid.

12.3. The Customer who does not agree with the changes has the right to refuse services before they come into force with a refund for the unused period under Section 8. If he continues to use the Paid Plan after the changes come into force, new conditions will apply from the next billing period.

13. Appendices

Integral parts of the Offer:

14. Details of the Contractor