Public offer for the provision of services

This document is a public offer (Article 437 of the Civil Code of the Russian Federation) to the Administration of the Layero service to enter into an agreement for the provision of paid services to provide access to paid plans of the Service.

1. Terms

1.1. The terms of this Offer are used in the meanings defined in User Agreementunless otherwise expressly stated.

1.2. Performer - the person operating the Service (details in section 11).

1.3. Customer - The user who accepted this Offer in order to receive paid services.

1.4. Paid plan - service option with non-zero cost, published on the page "Plans".

2. Subject of the agreement

2.1. The Contractor undertakes, under the conditions set out in this Offer, to provide the Customer with access to the functionality of the Service to the extent of the selected Paid Plan, and the Customer undertakes to pay for the services in the manner provided for in Section 4.

2.2. The composition of the functions of each Paid plan is determined by the description of the plan on the page "Plans" at the time of acceptance of the Offer.

3. Acceptance of offer

3.1. Acceptance of this Offer is a combination of the following actions of the Customer:

  • selecting a Paid plan in your Account Dashboard;
  • clicking the “Proceed to payment” button;
  • payment for services by any of the methods offered by the Service.

3.2. From the moment of acceptance, this Offer is considered to be a contract for the provision of services for a fee between the Contractor and the Customer.

4. Cost and payment procedure

4.1. The cost of services is indicated on the page "Plans" in Russian rubles including VAT, if applicable.

4.2. The cost of the Pro plan is 990 ₽ per month for monthly payment or 9,480 ₽ per year when paying annually. The Contractor will notify Customers of price changes no later than 30 calendar days before the changes come into force. The previously paid period is serviced at the rate in effect at the time of payment.

4.5. The Contractor has the right to provide discounts using promotional codes. The promotional code is valid for the number of billing periods specified in it and only for monthly payment; Promo codes cannot be combined. After the promotional code expires, the cost returns to the plan without additional notice.

4.3. Payment is made in cashless form through the payment service YooKassa (LLC NKO "YooMoney"). The moment of fulfillment of the payment obligation is considered the moment of receipt of funds to the Contractor’s account.

4.4. At the Customer's request, card details are stored in the payment service for automatic renewal of the subscription (recurring payments). Full card details are not transferred to the Contractor and are not stored by them.

5. Subscription validity and renewal

5.1. The subscription billing period is 1 (one) calendar month or 1 (one) year, depending on the payment option chosen by the Customer.

5.2. By default, the subscription is automatically renewed for the next billing period by debiting funds from the saved payment method on the date corresponding to the date of the first payment.

5.3. If automatic renewal is disabled or there is no saved payment method, renewal is carried out by the Customer manually - by re-paying through the Account Dashboard.

51. Free period

51.1. When subscribing, the Customer is provided with free period lasting 14 (fourteen) calendar days, during which the Paid Plan features are available without charge.

51.2. The free period begins after linking a bank card. When linked, funds are not written off or blocked. The Customer's bank may request confirmation of the transaction using the 3-D Secure protocol - this is a card verification, not a payment.

51.3. At the end of the free period, the cost of the selected plan is automatically debited from the linked card (clause 4.2) and the first paid billing period begins. The Contractor notifies the Customer about the upcoming charge in advance - by email and in the Account Dashboard.

51.4. The customer has the right to cancel the subscription at any time before the end of the free period through the Account Dashboard (“Subscription” → “Cancel subscription”) or by deleting the linked card. In this case, no debit is made, and access to the functions of the Paid plan is maintained until the end of the free period.

51.5. Free period provided once. It is not provided again, nor to Customers who previously paid for the Paid plan or used it free of charge as part of the beta program.

51.6. The free period can be extended with a promotional code. The number of renewals is limited.

6. Subscription cancellation and refunds

6.1. The Customer has the right to cancel the automatic renewal of the subscription at any time through the Account Dashboard (“Subscription” → “Cancel Subscription”). After cancellation, access to the functions of the Paid Plan remains until the end of the paid period.

6.2. Refunds for unused subscription periods are made in the following cases:

  • the Customer's appeal within 14 (fourteen) calendar days from the date of the first payment, provided that the Paid plan was not actually used (there are no active paid functions - custom domains, more than 5 projects, active team members);
  • impossibility of providing services due to the Contractor’s fault for more than 72 consecutive hours - in proportion to the period of unavailability;
  • other cases directly provided for by legislation on the protection of consumer rights.

6.21. When paying annually, the refund for the unused period is made in proportion to the number of complete unused months, minus the cost of the actually used period at the current monthly price.

6.3. Refunds are made to the bank card from which the payment was made within 10 working days from the date the Contractor confirms the grounds for the return.

6.4. Refund requests are sent to: support@layero.ru indicating the payment identifier and the reason for the request.

7. Grace period in case of payment failure

7.1. If the automatic renewal fails (the bank rejected the payment, the card has expired, etc.), the Customer is provided with a grace period of access from the moment of the unsuccessful attempt - 7 (seven) calendar days regardless of the selected payment option.

7.2. During the grace period, the Contractor makes repeated attempts to write off and notifies the Customer by email and in the Account Dashboard.

7.3. After the grace period expires without successful payment, the Account is transferred to a free plan. Active paid features (custom domains, projects over the limit) are suspended.

8. Service completion documents

8.1. Confirmation of the fact of payment is: a receipt generated by the YooKassa service in accordance with Federal Law No. 54-FZ and sent to the Customer’s email address; payment record in your Account Dashboard in the “Payment History” section.

8.2. At the request of legal entities and individual entrepreneurs, the Contractor sends an act of services rendered and an invoice. The request is sent to support@layero.ru indicating the Customer's details.

9. Liability of the parties

9.1. The parties bear responsibility in accordance with the legislation of the Russian Federation and the conditions User Agreement.

9.2. The Contractor's aggregate liability to the Customer is limited to the amount actually paid by the Customer for the three months preceding the event giving rise to the claim.

9.3. The Contractor is not responsible for failure to provide services in the event of actions or inactions of the Customer, violation of the terms of the User Agreement, or due to force majeure circumstances.

10. Change of conditions

10.1. The Contractor has the right to unilaterally make changes to this Offer. Changes take effect from the moment they are published on the website, unless otherwise stated.

10.2. Significant changes affecting the cost, composition of services or terms of provision are brought to the attention of Customers no later than 30 calendar days before entry into force. Changes do not apply to the paid subscription period.

10.3. Continued use of the Paid Plan after the changes come into force means the Customer’s consent to the new edition.

11. Details of the Contractor